Please read carefully the following Terms and Conditions before using this website. Your use of this website is expressly conditioned on your acceptance of the following Terms and Conditions. If you do not agree with all of the Terms and Conditions, you must not use this website.

Lactonova reserves the right to modify these Terms and Conditions at any time. Continued use of this website by you constitutes your acceptance of any revisions to these Terms and Conditions. Please check this page regularly.


Lactonova reserves the right to revise the pricing of its dietary supplement products at any time and without advance notice.
Products will be shipped according to the standard methods of shipping that Lactonova has in place at the time.
When a product is received in a damaged condition it should be reported promptly to the Customer Service Department.
When a discrepancy exists between the number of items ordered and the number of items received, then Lactonova must be notified within 7 business days of receipt of the shipment.
When a customer places an order online and then subsequently refuses to accept delivery of the order for reasons that are attributable to customer error, the customer can be assessed a restocking fee and full shipping charges.
All returns must be pre-approved by Lactonova and received within 14 business days of authorization of the return. Please call the Customer Service Department and speak with the Returns Agent for more information.
A Return Authorization is required for all returns. The Return Authorization form must be visible on the outside of the shipping box or on the mailing label. Lactonova may refuse to accept a returned product without a visible Return Authorization form.
Lactonova must receive a returned product before a product credit will be issued.
There is a processing fee on returned products. The customer is responsible for shipping costs on returned products unless shipping costs are waived when the Return Authorization is approved.
These Terms of Sale can be revised at any time should It be determined that it is in the best interests of Lactonova to do so.


Images and likenesses of Lactonova’s trademarks and trade dress (including pictures of bottles bearing Lactonova labelling) and copyrighted product descriptions can be downloaded from this website by professional customers who have opened a Lactonova customer account.                                                                                                                A customer does not have the right to affix any Lactonova trademark to any product or other material that is not a Lactonova dietary supplement product.                                  A customer agrees to use the symbols ® and ™, as appropriate, when displaying Lactonova’s trademarked names or products, as an indication of Lactonova’s ownership of its trademarks. The use of a Lactonova trademark does not give a customer any ownership right, title, or interest, express or implied, in the trademark.                                        A customer must not use Lactonova’s trademarks except in the form, context, and location that is acceptable to Lactonova.                                                                                      A customer must not use any Lactonova product name or trademark as part of a URL (Universal Resource Locator), secondary level domain name, meta tag, keyword, or file name. Except where otherwise indicated, all materials presented on this website are the copyrighted property of Lactonova Nutripharm Pvt Ltd                                                    The Lactonova logos and the names of various products offered by Lactonova are trademarks of Lactonova Nutripharm Pvt Ltd.                                                                              Permission is hereby granted to use, copy, and distribute the materials presented on this website without alteration for non-commercial purposes only; provided, however, that all copyright, trademark, and other proprietary notices appear in all copies in the same manner as the original. All other uses are prohibited.                                                    Except as expressly provided herein, you must not use any portion of this website, or any other intellectual property of Lactonova, on any other website, in the source code of any other website, or in any other printed or electronic materials.                                                                                                                                                                                      Except as expressly provided herein, you must not modify, publish, reproduce, republish, create derivative works, copy, upload, post, transmit, distribute, or otherwise use any of this website’s content, or frame this website within any other website, without the prior written permission from Lactonova.                                                                          Systematic retrieval of data or other content from this website to create or compile, directly or indirectly, a collection, compilation, database, or directory, without prior written permission from Lactonova, is prohibited. Linking from another website to any page on this website is prohibited without prior written permission from Lactonova.


The information and descriptions presented on this website are intended as general information and are not necessarily complete descriptions of every product, indication for use, or contraindication for use.


This website may contain links to other Internet websites (“third-party websites”) that are not maintained by Lactonova. These links are provided solely for your convenience. Lactonova makes no warranties or representations about the content of any products or services offered by, or the intellectual property compliance of, such third-party websites. Lactonova recommends you take the time to read the privacy policies and user agreements of any third-party website.


Some portions of Lactonova websites are restricted and require a user identification code (“User ID”) and a personal security code (“Password”) for access. Unauthorized use of or access of such restricted portions of this website is prohibited.

In accessing portions of a Lactonova website requiring a User ID and Password, you agree that Lactonova is entitled to act on instructions received under your User ID and Password, and Lactonova is not liable for any unauthorized access to your personal information that is not the direct result of gross negligence or intentional misconduct on the part of Lactonova.

You must keep your Password confidential and you must notify Lactonova immediately if you believe anyone else has obtained your Password or if any unauthorized access to the restricted portions of the Lactonova website has occurred or may occur. Lactonova may block access to the restricted portions of its website without prior notice if we believe your Password is being used by someone other than you or if any unauthorized access to your personal information has occurred or may occur.


The content and materials on this website are provided “as is” and without representations or warranties of any kind, either express or implied. Lactonova expressly disclaims all warranties, express or implied, with respect to this website including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Lactonova does not warrant or represent that the functions or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this website, its servers, or any e-mail sent from Lactonova are free of viruses or other harmful components. Because some states do not allow a disclaimer of warranties, the foregoing disclaimer may not apply to you.


Lactonova shall not be liable for any injury, loss, claim, or damage, nor any indirect, special, incidental, or consequential damages of any kind, whether based in contract ,tort, strict liability or otherwise, which arises out of the use of, or inability to use, this website or the content found on this website, or, unless resulting from the gross negligence or intentional actions of Lactonova, the unauthorized access to or alteration of your transmissions or data, even if Lactonova has been advised of the possibility of such damages. Because some states do not allow a limitation of liability for certain damages, the foregoing limitations may not apply to you.


Use of this website is governed by and construed in accordance with the laws of the State of Telangana without giving effect to any principles of conflicts of laws. Any dispute concerning this website is subject to the venue of a court of competent jurisdiction in Hyderabad, Telangana.

Should any provision of these Terms and Conditions be held invalid, unlawful, or unenforceable, then the invalid, unlawful, or unenforceable provision will be severed from the remaining provisions, and such invalid, unlawful, or unenforceable provision will not affect the validity or enforceability of the remaining provisions.

REVISED ON 15th MAY 2018